Pick up:
Certificates can be collected one day after the announcement of the results. The collection has to be done in person with a valid ID during the operation hours (Monday – Thursday from 9.00 to 17.00 and Friday from 9.00 – 11.30 & 13.00 – 17.00). If you want to collect certificates for single modules (B1 or B2) please let us know at least one day in advance. Please refer to zertifikat@wisma-jerman.or.id
Third party pick up
If a family member or a third party wants to collect the certificate, a letter of attorney, a copy of the examinee’s ID, a copy of the family member’s/third party’s ID and a valid ID of the family member/third party is required.
Shipment:
If you would like to get your certificate (and copies) shipped, send us an E-Mail (zertifikat@wisma-jerman.or.id) with your complete address and please attach the transaction receipt. The prices for the shipment to your location can be seen below. It can only be shipped to complete and valid addresses. Wisma Jerman shall not be liable for any loss or damage during the transportation. The transportation takes around 3-5 days.
Copy
If you would like ask to provide a legalized copy for the German Embassy in Jakarta, please let us know before picking up your certificate. Send us an E-mail to zertifikat@wisma-jerman.or.id or call us to let us know the number of copies you request. The prices can be seen below.
Right to Inspect
Exam participants may request to inspect their exam after the results of the exam have been published. The application of minors with limited legal capacity requires the consent of their parent or guardian. The inspection must be carried out in the presence of the parent or guardian and there is a maximum time limit of 30 minutes.
For the request send us an E-Mail to zertifikat@wisma-jerman.or.id
Loss of certificate
If you have lost your certificate no duplicate will be issued. If the exam has been taken within the last ten years, the testing location where you took the exam will issue a substitute document for a small fee.